Contact information

Contact Us

If you have any questions regarding our moissanite collections, ring sizing guides, metal compositions, order status, shipping, or returns, please contact our customer support team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Voro Gems
Website: vorogems.store
Email: support@vorogems.store
Phone: +61 408 465 077
Business Address: 3 Links Drive, Cannonvale, Queensland (QLD) 4802, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate registration and administrative operations only. Please do not send returned jewelry items or parcels to this address without obtaining an authorized return warehouse address from our support team first.